Case Management


Case Management promotes the achievement of personal goals, community involvement, safe and healthy decision-making, self-determination, and citizen satisfaction.



Core functions of ongoing case management services are:


  • The development, implementation, maintenance, monitoring of a service plan
    (including maintaining benefits and HCBS waiver eligibility)


  • Follow-up, linkages and referrals to services

  • Service documentation.



In addition to providing advocacy, case managers mentor self-advocacy skills to encourage individuals to claim independence at the level their skills support.